Your privacy is very important to us.
We take our responsibilities under GDPR, very seriously and we want to comply with the spirit and the letter of the guidance provided by the Information Commissioners Office. You can find information about ICO at their website https://ico.org.uk/.
When accessing the https://teastyle.co.uk website, we will learn certain information about you during your visit. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
The law requires us to determine how we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.
1. WEBSITE USAGE INFORMATION
Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us (this is not a personal identification of you as the user, but of your computer as an individual user of our website), and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period has passed.
to allow essential parts of our web site to operate for you.
to operate our content management system.
to operate the online notification form - the form that you use to contact us for any reason. This cookie is set on your arrival at our website and deleted when you close your browser.
to enhance security on our contact form and subscription form. It is set for use only through the contact form. This cookie is deleted when you close your browser.
to store your personal information so that you do not have to provide it afresh when you visit the site next time.
to collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify anyone.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you
Use of Site by Children
We do not market to children, nor do we sell products or services for purchase by children. If you are under 18, you may use our site only with consent from a parent or guardian.
2. INFORMATION WE PROCESS WITH YOUR CONSENT
Where there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail (by direct email to address on Contact page or by filling in the Contact Form on the page), or when you provide your email address to complete the purchase of a digital product from our site, to which you would reasonably expect us to reply and or send you the digital products pucrahsed. If you choose to correspond with us through email, we retain the content of your email messages together with your email address and our responses.
We will mostly use your e-mail address to provide timely information about services you have enquired about. If after contacting us and getting our response you choose not to enter a contractual agreement with us for such services, all the details of your communication will be erased from our records within a calendar month from the last communication sent by either side.
Otherwise, if you purchase any digital products from our online store (resources for couples) we will use your email address to send you confirmation of your purchase, links to the products purchased and further manage your order as needed (i.e. should you require a refund or experience errors with the files). Your order details will be retained as required by UK law, for tax purposes.
If you have opted-in for our newsletter service, through one of the opt-in forms on our website, you will receive emails from us that may contain: advice and inspiration materials relevant to the topic you chose to subscribe to (i.e. events, weddings), occasional information about Teastyle, the work we produce, as well as information on any promotions or changes to our services/new services offerred.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.
We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us in email at firstname.lastname@example.org .
In compliance with applicable laws, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
The information you enter on our website is transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
For site security purposes and to ensure that this service remains available to all users, we use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
We provide the same protections for all electronic communications, including when you register for our newsletter, contact us through contact forms using your email address or make a purchase on this site.
3. INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU
When you buy a service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
a. verify your identity for security purposes
b. sell products to you
c. provide you with our services
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
4. DISCLOSURE TO GOVERNMENT AND THEIR AGENCIES
We may be required to give information to legal authorities if they request, or if they have the proper authorisation.
5. RETENTION, REVIEW, UPDATE OR REQUEST FOR REMOVAL OF PERSONALLY IDENTIFIABLE INFORMATION
We keep your personal data only for as long as required by us to provide the services you have requested, comply with the law or to support a claim in court. You may review or update the information that we hold about you, or if you wish, request the modification or removal of any information about you from our website.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.